Professional IT Consulting

At Silverland International, we help companies think ahead. Business today is evolving faster than at any other time in history, and tomorrow there are going to be challenges we can't even imagine today. To survive and thrive, we must imagine that future. We must anticipate it.

Even while we're helping you solve your business challenges today, we're thinking about the future - and how we can take you there, which is what gives you the competitiv​e edge in what's to come.

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Services

Let us carry your load
Business (SMEs)

Service Overview

Service Overview

Understanding your needs

When we meet a new client our first step is always to establish what your needs are and start to build a relationship that works both for you and for us. We do this by spending time to understand your business and operational processes.

Once we understand your current and future objectives, we then work with you to plan a way forward that will enable you to maximise return from your IT investment. Regularly reviewing your needs and priorities then plays a key role in our relationship going forward, and we strive to be proactive in meeting your requirements as your needs evolve.
Steps taken include

  • Establish a relationship between key individuals
  • Analyse and understand business activities
  • Review and document your current IT environment
  • Identify gaps in the current setup
  • Develop options for addressing these gaps
  • Review the appropriateness of the options
  • Recommend an option that will best suit your needs
IT Support & Outsourcing

Quality IT Support & Outsourcing

At Silverland International we pride ourselves on providing businesses with up-to-date advice and professional IT support in Hong Kong.

With our extensive experiences in IT support and outsourcing, we’re perfectly placed to provide the latest solutions to our exclusive client-base. If you’re looking for a fresh new approach that lets IT work for your business, get in touch with us today on 2914–1431.

IT Support and Outsourcing

Providing fully-managed on-site and remote support assistance to meet your needs

Hardware and Software

From hardware/software purchases through to IT asset management, auditing and software licensing control

Online Backup

Affordable on-site or cloud backup with access to specialists to design your backup and recovery solutions

Virtualization

Designed to maximize your server resources by allocating them more effectively

Internet Connectivity

From a simple broadband service to dedicated leased lines for multiple sites with virtual private network and built-in redundancy

Cloud Computing

We offer secure, compatible and resilient cloud service integration, reducing costs without compromising service quality

Installation and Infrastructure

Providing a complete solution from design to management and implementation of IT projects

Virus Protection

Specialists in setting up and protecting your PC & network infrastructure from viruses

Web Design, Hosting & SEO

Web Design, Hosting & SEO

Your "One-Stop-Shop" from start to finish

Silverland provides affordable small business web hosting options to get your business online. Generous storage and bandwidth and huge 2GB mail boxes are only a few of the worry-free features our plans offer.

If your business doesn't have a web site yet, you know you need one. No matter what business or service, clients expect to see information online, 24 hours a day. From gift shops to services to equipment, it's no longer a matter of will you have a website, but when will you have one.

If you already have a web site, it may need to be updated. Things change quickly online and the great design you started with several years ago could very well be "stale" by now. Maybe you have moved or added products or services which are not reflected on your website. We offer a complimentary analysis of existing sites and free quotes.

Our hosting plans are complete with everything you need to get started and with dozens of free features. Whether you are starting your first website site, transferring an existing site or creating an online store, Silverland offers quality and reliable website hosting plans to support your online needs.

Please visit our sister company Silverland Hosting for more details.


Our Services Include:
  • Domain Registration
  • Web Design
  • Web Hosting
  • Email Hosting
  • VPS - Virtual Private Server
  • VPN - Virutal Private Network
  • Search Engine Optimization
  • Search Marketing
  • Translation
Application Development

Application Development

We understand your needs

As a software development service provider, Silverland International strives to provide our customers quality application development services and web development services that help them to remain in step with their competitors. For this, we use modern software development platforms, application development tools as well as employ latest project management techniques and software engineering practices.

Using structured methodologies and proven IT processes helps to reduce complexity, risks and costs associated with software outsourcing services. We help our customers to develop custom software applications and assist them throughout the entire software development Life Cycle, including project management, systems analysis and design, development, implementation, training and application maintenance.

Silverland International has provided advanced application development services for sectors ranging from jewlery manufacturing and sales through to printing presses, property management, manufacturing and sports clubs and associations.

In a nutshell our strong technical team can help ensure that the software development services we provide fit your business new fonts needs and meet your expectations. If you’re looking for a fresh new approach that lets IT work for your business, get in touch with us today on 2914–1431.


Our Software Development Services Include:
  • Custom Application Development
  • Web Development Services
  • Software Migration
  • Systems integration/consolidation
  • Implementation of packages
  • Feasibility and requirement analysis
  • Re-engineering, performance tuning
Computer Maintenance

Computer Maintenance

Proactive Server and Computer Maintenance

Silverland's Computer Maintenance Services is the systematic, proactive and immediate technical support for your network, servers and workstations, managed by our certified IT Professionals and Support Staff. The end result of a maintenance plan is an office that is productive and hassle free. If you have always thought that there must be something better than the break-fix approach your current IT support provider is giving you, then you will love our method to supporting your company's computers.

Every business owner or manager wants a stable and reliable network, but getting there involves a more proactive approach of regular maintenance and monitoring. Whether it is our As Needed services, Fixed Price maintenance plans, Custom Maintenance plans or assisting your full time IT staff, Silverland's Computer Maintenance Services has the right support plan for you.

If you are ready to begin enjoying a new level of consistent, proactive support for your company please contact us today on 2914–1431. A Support Advisor will be available to discuss Maintenance Plan options to meet your business needs.



Maintenance Plan Core Features:
  • Available 24/7/365
  • Emergency and As Needed Computer Repair
  • Comprehensive Maintenance Checklist and Documentation
  • Continuous Server and Backup Monitoring
  • Mail Security, Antivirus, Antispam, Continuity
  • Regularly Scheduled Maintenance
  • Management Oversight
Server & Workstation Installation

Server & Workstation Installation Service

We strive for High Availability, Security and Maintainability

Silverland specializes in Server and Workstation installation service for a variety of businesses. We know servers need to be tailored to your network to work reliably and efficiently. Let our trained and experienced professionals update your existing server installation or design your green network transition.
Business Server Installation Service
Business server installation services for Windows Server 2012 and Exchange Server 2013 are an integral part of any Microsoft Windows network. With enhanced web, email and file server capabilities, business server installations services are designed to increase the reliability of your server infrastructure while helping to reduce costs.

Workstation Installation Service
Keep the need for workstation service in your business office from being an interruption to maximizing your core services. Let Silverland help you refocus by efficiently handling your in-house Microsoft workstation service, maintenance and installations. We also provide 3rd party workstation service, installations and replacements.

If you would like to know more about how Silverland can help you and your business with Server and Workstation installation please get in touch with us at 2914–1431 to speak with one of our friendly solution specialists who will be delighted help you.
Backup (On-site & Off-site)

Backup (On-site & Off-site)

Easy, Automatic, Secure Backups

We rely on our computers to store the information we use daily and your data is your most valuable asset.

Data backup ensures that the data you rely on most is always there, even if your hard drive crashes. You never know when disaster might strike.

Using a backup solution is a wise precautionary step to ensure that you never lose your hundreds or thousands of files when your hardware fails. With it, you can quickly restore your data to a new hard drive and get back to work again.

Silverland offers a range of solutions for both onsite and offsite backups to keep your data safe.

Get in touch with us today on 2914–1431 to speak with one of our friendly solution specialists who will be delighted help you.


Our Services Include:
  • Backup Hardware Installation & Configuration
  • Backup Software Installation & Configuration
  • Remote Site Online Backup
  • Backup Monitoring
  • Restoration Services
Computer & Network Security

Computer & Network Security

We Help Protect Your Network

For any business, when it comes to network security, the focus should not be on how much security you can afford, but rather on what a lack of network security can end up costing you. Improperly configured computers and networks can be vulnerable to hackers, identity theft, computer viruses, and other serious threats.

A computer network security breach is a major concern for your business, your employees, and your customers because of the potential for lost or damaged information. Additionally, many businesses also need to consider the legal penalties that can apply to a security breach.

At Silverland, we understand the major problems and concerns that apply to businesses when it comes to computer network security. We can utilize the necessary software and expertise to properly secure your network and prevent major security breaches or other computer network security problems.

If you are interested in our computer network security services for your business, please contact us today on 2914–1431 for more information. We can work with you to develop a computer network security plan that properly secures your business’ network in order to prevent unauthorized access and other security breaches.


Our Services Include:
  • Network Security Auditing
  • Firewalls & Intrusion Detection Systems
  • Spam, Email, & Web Filtering
  • Securing Wireless Networks

 

Home & Home Offices

General Troubleshooting

General Troubleshooting

Having served the city of Hong Kong for over 10 years, we understand the fast-paced city lifestyle. No one has time for computer problems. This is why we make getting the job done right the first time our top priority.

We offer on-premises, flexible round the clock service to serve customers that do not have the time to disconnect cables and move heavy machines and make an out of the way trip to the store.

Our Services Include:
  • Virus, Malware, Spyware, Browser hooks, and any malicious virus removal
  • Entire windows operating system reinstallation, along with all system drivers, windows updates, required software and plugins
  • Computer repair and general troubleshooting
  • Hardware upgrades - Memory, Hard Drive, Display Card
  • Custom built desktop PC's tailored to your exact needs
  • Operating system upgrades - Windows XP to Windows 8
  • Data migration to a new computer - backup and transfer
  • General Windows system error analysis
  • System and preventive maintenance

At Silverland International, we strive to provide excellent service to our customers. If you’re looking for a solution to solve your computer problems, get in touch with us today on 2914–1431.

Network, WiFi & File Sharing

Network, WiFi & File Sharing

Nowadays network is a must for both home and home offices. Not only do computers need network access, phones, TVs, game consoles, surveillance cameras, etc. also need network access.

Implementing a home network service can create peace in your home; one person can play video games in the living room while someone else works in the study, without anyone having to fight over the Internet connection.

Our Services Include:
  • Network cabling
  • WiFi Setup & configuration
  • PowerLine networking "HomePlug" setup and configuration - for the places where WiFi can't reach
  • Home network file and printer sharing with security settings
  • Router setup and configuration
  • Mini server setup at home to share files with your friends

If you are interested in your home network support options, get in touch with us today on 2914–1431 for the experts in home network service. Our certified technicians are unparalleled in the home network service industry and are familiar with all types of network configurations.

Computer Tutoring

Computer Tutoring

Many people today are finding that computers are becoming an important part of daily life. Whether you want to keep in touch with relatives, purchase items that can't be found locally, type up letters, store family photos, research information on the internet, or just play a game to pass the time; computers can do it all quickly and efficiently! However, it's common for someone to either have very limited knowledge of how to do these things, or to be unfamiliar with how to do them safely on modern computers.

Because of this, we offer tutoring services for basic as well as more advanced computer usage. This is an in-home service, where our tutor will sit down with you and show you how to do a specific task that you're interested in, or to give you a general overview of how to operate your computer or specific software like photo or movie editing.

Some common things you may want to learn are:
  • How to send emails and pictures to friends and family members
  • How to make purchases on the internet
  • How to search for information on the internet
  • How to write and save documents
  • How to print pictures and documents
  • How to get pictures off of a digital camera
  • How to find and play computer games
  • How to watch videos, and TV shows online

Our tutor can help you with these things, and more, and you can learn in the comfort of your home, on your own computer. If any additional free software is required to do any of these things, we will provide them for you as a service. For more information, get in touch with us today on 2914–1431.

 

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